Floral & Hardy of Skippack Web Site Policies

If you have any questions, concerns, or comments about our policies you may contact us using the information below:

Email: info@floralandhardyofskippack.com

Phone: 610-584-0797

Address: 4007 Skippack Pike, Skippack, PA 19474

 

Shipping Policies

Orders totaling $50.00 (before tax, if applicable, and shipping), will be shipped for FREE!

US Postal Service (2 – 7 day delivery) - smart post (fedex with us post)

• Free if sales over $50.00 (not including tax) and before coupons are applied
• $5.95 if not over $50.00

FedEx Ground Service (1 – 5 day delivery)
$9.95

FedEx Overnight Service (1 day)
$45.00

FedEx Overnight Service (2 day)
$25.00

At this time, Floral & Hardy of Skippack ships merchandise only to locations within the continental United States and not to international locations. Nor does Floral & Hardy of Skippack ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands.
In-stock items are processed and shipped within 24 hours.  Should an item be out of stock at time of your purchase you will be advised by email of its approximate delivery date.

The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. If you do not live within one of our shipping areas and wish to inquire about a product, please send an email to info@floralandhardyofskippack.com for assistance.

 

Return Policy 

We love our products and we think you will too. However, we are happy to exchange your purchase for another item or refund the credit card used for purchase, provided the following conditions are met:

We must receive your return or exchange within seven (7) days after you receive it.

You must send your item by prepaid, insured, traceable mail for your protection. UPS, FedEx, USPS, and other carriers offer this service. We are not responsible for items damaged or lost in transit.

Returns or exchanges must be unused with all tags attached. Returns or exchanges must be accompanied by the original receipt or packing invoice. If you are exchanging an item, please include a note with your address and phone number along with your order information.

Please note that we cannot refund any shipping charges.

 

Where to send Returns / Exchanges

All returns or exchanges require an authorization number. Please contact us at 610-584-0797 or info@floralandhardyofskippack.com to request an authorization number. A shipping address will be supplied at that time.

 

Privacy / Security Policies

Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

 

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

 

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

 

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

 

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.